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Support |
The POS2go customer
support team is dedicated to providing you with the support you need,
when you need it, at an affordable price. The centerpiece of the POS2go
support system is our knowledgeable and experienced staff. To support
our staff we utilize state of the are technology including a call
center phone system and a service management system that ensures
support calls are handled efficiently.
In addition to providing
support on a per call basis, we also offer annual support agreements at fixed prices.
Annual Support Agreement Options:
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Bronze Support |
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Bronze
support includes: |
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Unlimited
Help Desk and Remote Assistance Support. |
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Unlimited
After Hours Emergency Support. |
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POS2GO
Warranty Assistance Service. |
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Gold Support |
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Gold
support includes: |
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Unlimited
Help Desk and Remote Assistance Support. |
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Unlimited
After Hours Emergency Support. |
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On-Site
Service including labor & travel. |
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POS2GO
Warranty Assistance Service. |
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POS2GO
Loaner Equipment Service. |
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*
Annual fee is for 1 to 4 terminal systems. Complete
terms and conditions are available upon request or
purchase of an agreement. |
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